Last updated: February 23, 2026 · Effective immediately
Plain English summary: We collect only what we need to do our job. Your business documents are used only to produce The Rundown. Five US-based services touch your data: Anthropic (AI processing), Stripe (payments), Cloudflare (email routing), AgentMail (email intake), and GitHub Pages (website hosting). We don't sell your data, we don't share it for advertising, and your information stays yours.
This Privacy Policy applies to all users of Truck Cab Ops services, including visitors to truckcabops.com and active subscribers who submit materials to our service. Truck Cab Ops is operated in Ontario, Canada.
Contact: info@truckcabops.com
Information you provide:
Information collected automatically:
We use your information only to:
We do not use your information for advertising, marketing to third parties, selling to data brokers, or any purpose other than delivering the service you paid for.
We use artificial intelligence tools to process your submitted materials and produce The Rundown. Specifically:
We believe in full transparency about our use of AI. It is a core part of how we deliver fast, accurate, and affordable service.
Truck Cab Ops is a Canadian business. However, some of the AI tools we use to produce your Rundown operate on servers located in the United States. By using our service, you consent to your business information being transferred to and processed in the United States for this purpose.
These US-based service providers are subject to contractual obligations to protect your data and are prohibited from using it for any purpose other than providing their services to us.
We do not transfer your data to any other foreign jurisdiction.
Please do not send us the following:
If sensitive information is inadvertently submitted, we will flag it and request that you resubmit without it. We use automated detection tools to identify and redact common sensitive data patterns before AI processing.
We do not sell, rent, or share your personal information with third parties. The following sub-processors receive your data only as required to operate the service:
That is the complete list. No marketing partners, no analytics resellers, no data brokers, no affiliate sharing.
Your submitted materials are stored securely and accessed only by authorized personnel and AI processing tools necessary to produce your Rundown. We use industry-standard security practices including:
In the event of a data breach that poses a real risk of significant harm to you, we will:
We retain your submitted materials for the duration of your subscription plus 90 days to allow for any service continuity needs. After that period:
You may request deletion of your data at any time by emailing us.
Under PIPEDA, you have the right to:
To exercise any of these rights, email info@truckcabops.com. We'll respond within 30 days.
Our website uses only minimal cookies necessary for basic functionality. We do not use tracking cookies, advertising pixels, or analytics tools that share your data with third parties.
We may update this Privacy Policy from time to time. When we make significant changes, we will notify active subscribers by email. The current version is always available at truckcabops.com/privacy.html.
This Privacy Policy is governed by the laws of Ontario, Canada, and the Personal Information Protection and Electronic Documents Act (PIPEDA). Contact the Office of the Privacy Commissioner of Canada at priv.gc.ca if you have unresolved concerns.
Truck Cab Ops has designated a Privacy Officer responsible for compliance with PIPEDA.
Privacy Officer: Bryan Bell
Email: info@truckcabops.com
Business: Truck Cab Ops, Ontario, Canada
To submit a privacy request, exercise your rights, or raise a concern, email us directly. We respond within 30 days. If your concern is not resolved to your satisfaction, you may escalate to the Office of the Privacy Commissioner of Canada.
